Intro / Getting Started

EpiSensor’s Internet of Things platform is easy to deploy, configure and scale and includes a range of sensor products that can monitor all types of environmental and energy usage parameters in commercial and industrial environments.

This section of our website contains technical information on all aspects of EpiSensor’s system including the Gateway, wireless infrastructure and all EpiSensor wireless products. For a minimum system, you will need a Gateway, a laptop/computer to configure the system, an Ethernet cable (or Ethernet hub) and at least one wireless node.

What’s Included?

The Gateway includes the following components. Please confirm that all items are present before proceeding. Also note the following guide relates to release V02.00.00.00 of the Gateway. We are updating our documentation at the moment – please check with EpiSensor support for the latest product information.

  • Gateway
  • Zigbee antenna
  • Cellular antenna (optional)
  • Power Supply
  • Accessories

Connecting to the Gateway

There are two ways to connect to the Gateway’s web interface to configure the system. Using an Ethernet hub, or connecting to the gateway directly with an Ethernet patch cable. When using an Ethernet hub, connect your laptop and the Gateway to ports on the hub using Ethernet cables and assign your Laptop a static IP address of

Note: the Gateway’s factory default IP address is

When the connections have been made, browse to using Internet Explorer (or another browser) and you should see the Gateway login interface below. 

If connecting directly with an Ethernet cable, simply configure the laptop’s IP address as above, connect directly to the Gateway’s Ethernet port and browse to the same web address as above. The Gateway supports all recent versions of Internet Explorer (IE 9 +), Chrome, Firefox and Safari web browsers. On older browsers, some features may not display correctly. 

Logging In

When you have successfully navigated to the Gateway’s web interface in a browser, the following login screen will be shown:

Login Screen

Note: The default username is: Administrator and password: A1 and this is case sensitive.

If the incorrect password is entered, four more attempts are permitted before the user is locked out for five minutes. After five minutes have elapsed you can try again – up to another five attempts will be allowed and so on. In the event of the password being irretrievable, please contact

After logging in, you will see a navigation bar at the top of the page. There are a number of links, referred to as ‘sections’ in our documentation, and each section has a number of sub-links.

Gateway Navigation

Changing the Default Password

It is strongly recommended to change the default account password after login by navigating to Settings > Password. Please note that passwords are case sensitive. The screenshot below shows the password change interface. Passwords can consist of letters [A-Z] and [a-z], numbers [0-9] and the following characters [. ! * ^ _ -]

Change Gateway Password

After successful login, there is a session timeout on the web interface – after one hour of inactivity users will be redirected to the login page.

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