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Please use the form on this page to raise a support request. When you submit the form, a ticket will be opened in our helpdesk and you will receive an automatic reply.

If possible, please include the product code, firmware version and serial number of the product you are using, so we can look up the delivery in our systems.

If you need a high service level and don’t have an active support contract, check out the options here.

We when we receive your ticket, we will prioritise it and respond as soon as possible!

EpiSensor Support Team 👋