Wyse Meter Solutions: Utility submetering, resident billing and property energy services

Overview

Wyse Meter Solutions supplies an operated submetering service for Canadian buildings. Its submetering and billing offering combines metering design, installation, reading and billing, with applications in individual suites, common areas and electric-vehicle charging. The service is therefore broader than the hardware mounted in a distribution board or on a water pipe.

The system explanation distinguishes the building's main utility supply from measurements taken for individual occupants. Wyse collects those readings and uses them for consumption accounting and bills. This makes the company relevant to owners who want the ongoing customer and billing workflow operated alongside the measurement system, rather than simply delivered a set of meters.

Offering

The utility service range covers electricity, water, gas and thermal consumption. Water projects can use wireless ultrasonic meters with leak and freeze detection, while thermal applications include heating and cooling arrangements such as variable refrigerant flow. New construction and occupied-building retrofits are both described, with the installation approach selected around the existing property.

Wyse also offers common-area and EV-charging measurement, alongside the resident-facing MyAccount portal. MyAccount supports bills, consumption information and payments. These are different functions from the property operator's broader reporting: residents need an understandable account for their own use, while owners need oversight across suites, services and buildings.

Technology

Wyse's architecture description follows consumption from building and suite meters through electronic collection to billing systems. It also describes Wi-Fi-connected EVSTART charging equipment sending information to a cloud service. That charging connection is a specific part of the portfolio, rather than evidence that every water or electricity meter uses Wi-Fi.

The submetering service page identifies electronic data exchange with property-management systems and presents meter selection as part of a designed installation. The useful integration boundary is consequently the delivered meter-reading and billing service. Its public pages do not publish a universal meter register map or a general-purpose device API for customers to implement themselves.

Reading, billing and data controls

Wyse's British Columbia tariff states that meter reads are downloaded daily and that bills are issued monthly. When no read is obtained, the bill is estimated from historical use and corrected once an actual read arrives. Accuracy disputes go to Measurement Canada, and a resident who disputes a meter that proves accurate pays a fee of CA$75 an hour with a four-hour minimum.

For owners, the WyseDATA reporting portal shows energy and water use from portfolio down to building level and lets users filter and download the data. The company describes its data warehouse as encrypted with AES-256 and says its software links to property management systems through secure Electronic Data Exchange. Its EV charging service uses 40 A and higher chargers that it describes as open-API, with charging costs added to the resident's electricity bill. No public interface specification, meter protocol list or security certification accompanies these statements.

Customers

Markets

Wyse's published account of The Well in Toronto illustrates its work in a large mixed-use development. The application combines property-scale infrastructure with information that individual occupants can use to understand their consumption. Residential rental, condominium, commercial, affordable-housing and student-accommodation projects appear in its wider service offering.

The installation and billing page includes both new developments and retrofits. That distinction matters in occupied properties, where access and the existing distribution of utilities shape the metering plan. Wyse's role extends into continuing account administration and customer service, so the fit depends on the building's billing model as well as the physical measurement points.

Provinces and regulation

Wyse's 2025 supply-chain report dates its electricity submetering work to 2006 in Ontario, 2016 in British Columbia and Alberta, 2020 in Saskatchewan and Prince Edward Island, 2021 in Nova Scotia and 2024 in New Brunswick, and counts more than 200 owner, developer and manager clients. In Ontario it holds an Ontario Energy Board unit sub-metering licence valid from July 2024 to July 2029.

British Columbia is the exception in its regulatory position. According to Wyse's April 2025 filing with the British Columbia Utilities Commission, the Commission determined in Order G-168-23, after a 2022 complaint, that Wyse is a public utility, approved its rates in Order G-21-25 after proceedings whose costs were assessed at CA$350,000, and has not regulated any other electric submetering company in the province. Wyse said a BC Hydro rate decision had effectively ended submetering in new BC developments and applied for exemption from the Act's prior-approval rules on financing, ownership changes and amalgamations; the Commission set a review timetable running to July 2025. The accepted BC tariff sets a CA$6.05 monthly service charge with energy billed at BC Hydro's multiple residential rates.

Company

Wyse states in its company history that it was founded in 2006 to serve Canadian developers, building owners, managers and residents. The same page names Peter R.J. Mills as Chief Executive Officer and describes his earlier energy-management work, including co-founding Stratacon. Ian Stewart is identified as Executive Chair and a former Wyse co-CEO.

The current contact page gives a North York, Ontario postal address for headquarters and lists sales offices in Vancouver and Halifax; the company's 2026 supply-chain report places the head office in Concord, Ontario. The company's operating team includes field operations, billing, customer service and information technology. That organization reflects the service model: meter deployment is followed by continuing data handling, account administration and support for the people receiving utility bills.

Ownership and size

Wyse reports in its fiscal 2025 supply-chain report that it has been a significant operating company of Onex since 2018, follows Onex's code of conduct and has 136 employees in Canada. Its BCUC exemption application describes the owners as limited partnerships managed by ONCAP, together with founders, management and employees, and explains that some building contracts and meter leases sit in subsidiaries that borrow from senior secured lenders. The same filing says Wyse serves hundreds of thousands of customers across Canada; its home page reports 330,000 suites and inclusion among Deloitte's Best Managed Companies for 2026.