Clockworks Analytics: Equipment models, fault diagnosis and maintenance workflows for building portfolios

Clockworks Analytics uses building-system data and equipment models to diagnose faults, prioritise work and support maintenance teams.

Summary

Best for
Facilities teams using existing BMS data to prioritise equipment faults and maintenance.
Less suited to
Sites without sufficient equipment data or expecting software findings to replace corrective work.
Deployment
Cloud SaaS with a software gateway connected to existing BMS and meters.
Data in
Five-minute building-system readings plus equipment configuration and operating context.
Pricing
Annual software subscription scoped to connected equipment, quoted per project.

Overview

Clockworks Analytics provides fault detection and diagnostics for commercial building equipment. Its software workflow connects existing BMS and meter data, models equipment operation and identifies performance problems. The application is intended to help facilities teams move from reacting to complaints toward prioritised maintenance and optimisation. Its output is more specific than an out-of-range alarm: the company describes diagnosis of the underlying issue and recommended corrective actions. The company overview identifies healthcare, universities and corporate property among its markets, where large portfolios contain varied control systems, equipment types and operating schedules.

Offering

The Clockworks Information Model combines equipment variables, point types, inferred relationships and calculated data. Mechanical configuration and control sequences provide context for interpreting measurements. The model is designed to distinguish causes that can produce similar symptoms, rather than applying the same isolated threshold to every point. Clockworks describes this as an expert-system approach that avoids writing a separate custom rule library for each building. The software also uses the relationships between equipment and operating modes to decide which diagnostic logic applies. Its public documentation includes an economiser example showing the connection between control sequence and fault analysis.

Products and platforms

  1. Clockworks FDD

    Building diagnostics

    Cloud analysis of equipment behaviour with prioritised findings and recommended actions.4

  2. Clockworks maintenance workflow

    Operational software

    Diagnostic tasks and REST API integration with maintenance-management systems.3

Technology

The software process uses a gateway within the building to collect data from existing BMS and metering systems and send it to the cloud. Clockworks describes a five-minute collection interval. Its FAQ adds static context including equipment ratings, utility rates, occupancy schedules and control sequences. The platform supports connections across different controls vendors, but the meaningful diagnostic input is the combined operating model and measurements. Missing configuration or inadequate points can limit diagnostic coverage. The company's documented quality checks flag incomplete equipment information and configuration problems as part of maintaining that model.

Markets

The FAQ describes three separate priorities for diagnostic findings: energy, comfort and maintenance, each on a 0–10 scale. Findings become tasks, with REST API integration allowing them to enter an existing maintenance-management workflow. Clockworks also describes AI-generated task summaries while retaining expert-system diagnostics beneath them. This separates explaining a finding from establishing its technical cause. The partner programme lets mechanical, engineering and controls service providers use the platform across customer portfolios, combining remote monitoring and dashboards with their own delivery of corrective work and operational services.

Company

Clockworks Analytics dates its founding to 2008 within MIT's Building Science Department. The company describes a team combining building-systems engineering, diagnostics, cloud technology and software development. Its current imprint gives a Boston contact address at 68 Harrison Avenue and identifies Brian R. Day as legal representative; the page does not independently establish an operational-headquarters designation. Clockworks supplies software, training and support to building owners and service providers. The FAQ describes an annual subscription scoped to connected equipment, with project-specific quotations, and a Community of Practice where users share operational methods and results. Its official company profile identifies Boston, Massachusetts, United States as headquarters.

Alternatives in IoT and data platforms

What to look for in iot and data platforms

References

  1. About Clockworks Analytics (opens in a new tab)
  2. Clockworks Analytics legal imprint (opens in a new tab)
  3. Clockworks building analytics FAQ (opens in a new tab)
  4. Clockworks software workflow (opens in a new tab)
  5. Clockworks Information Model (opens in a new tab)
  6. Clockworks partner programme (opens in a new tab)
  7. Official company LinkedIn profile: headquarters reviewed 27 September 2026 (opens in a new tab)

This profile does not imply a commercial relationship with Clockworks Analytics and may contain inaccuracies.